Attendee & Ticketing Policy

1. Agreement to Terms

This Attendee & Ticketing Policy ("Policy") governs your booking, purchase and use of tickets, RSVPs and admission passes on Ìgbádùn Weekly, operated by Chop Life Technologies Ltd (RC 7383686). By registering for an event, buying a ticket, or presenting an Ìgbádùn pass at a venue, you agree to this Policy and to our Privacy Policy.

2. Role of Ìgbádùn vs. Event Organisers

Ìgbádùn operates as an independent technology platform:

3. Digital Passes & Venue Admission

• Delivery: Passes are issued on successful registration or payment, delivered by email and available on your confirmation page.
• Unique QR Validation: Each pass carries a unique QR code and reference (e.g. IGW-XXXXXX), scanned at the door.
• First-Scan Rule: Only the first scan of a pass is admitted. Duplicating, screenshotting or forwarding a pass to others will lead to denied entry for later attempts, so keep your pass safe.
• Admission Rights: The Organiser and venue may refuse entry or remove anyone who breaches venue rules, age restrictions or security requirements.

4. Payment & Platform Fees

• How You Pay: Payments are processed by Paystack, which supports multiple methods — debit/credit card, bank transfer, USSD and other channels. You choose what suits you; you are not limited to card.
• We Don't Handle Your Card Details: You enter payment details directly on Paystack's secure, PCI-DSS-certified systems. Ìgbádùn never receives or stores your card number, CVV, PIN or full bank details — only a confirmation that your payment succeeded.
• Fees Aren't Fixed: Ticket prices are in Nigerian Naira (₦). Where a platform service fee applies, it is clearly shown to you at checkout before you pay — the exact amount depends on the event and the Organiser's chosen fee model, and is not a fixed rate. If the Organiser absorbs the fee, you pay the face value; if it's passed on, the fee is shown separately at checkout.
• Processing Fees: Fees charged to complete a payment are non-refundable once the payment has been processed, because the processing has already occurred.

5. Cancellations, Postponements & Refunds

6. Bank Disputes & Chargebacks

Filing a false or fraudulent chargeback — for example, claiming non-delivery when a valid digital pass was issued — breaches this Policy. If an illegitimate chargeback is raised, your pass may be voided, you may be barred from future purchases on Ìgbádùn, and the matter may be reported through the relevant payment-network fraud processes. If you have a genuine problem with a payment, contact us first — we'd rather resolve it directly.

7. Attendee Conduct & Safety

Attendees must follow all venue rules, safety directions and community standards. Prohibited items (weapons, illegal substances, flammables) are not permitted, and event security may conduct reasonable bag and security checks at entry.

8. Photography & Media Recording

Events may be photographed or recorded. By attending, you acknowledge that you may appear in event photography or footage used by the Organiser or Ìgbádùn for coverage and promotion. If you have a concern about your image, raise it with the Organiser or contact compliance@igbadun.com.ng.

9. Limitation of Liability

Ìgbádùn provides the platform "as is". We are not responsible for the delivery, quality, safety or outcome of any event — those rest with the Organiser and venue. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, and our total liability relating to a ticket is limited to the platform service fees we actually received for that ticket.