Organiser Agreement & Ticketing Terms
Ìgbádùn Weekly · a product of Chop Life Technologies Ltd (RC 7383686)
Effective: September 2026
Welcome — and a quick summary for organisers
We built Ìgbádùn to help genuine events across Osogbo, Ile-Ife, Ilesa, Ede and the rest of Osun State reach the people who want to be there. We welcome organisers of every size, and getting started is a conversation, not a hurdle — email us at events@igbadun.com.ng to set up your account, verify your details and connect payouts. The essentials:
- Real events only. List events you have the authority to host, with accurate details. We take fraud seriously and work with the relevant authorities and payment networks when it occurs.
- Fees aren't fixed. Any platform service fee is agreed with you and clearly disclosed on your event before tickets go on sale — it is not a set rate, and can vary by event.
- Flexible payments via Paystack. Attendees can pay by card, bank transfer, USSD and other channels Paystack supports — not card only. We never handle or store card details ourselves.
- Settlement to your bank account is handled by Paystack on a schedule we agree with you at onboarding.
- Refunds are your responsibility. If your event is cancelled or doesn't happen as advertised, you refund your attendees.
- Chargeback indemnity. You cover chargebacks, disputes and related fees arising from your events.
1. Acceptance of Agreement
This Organiser Agreement ("Agreement") is a binding contract between you ("Organiser", "you") and Chop Life Technologies Ltd (RC 7383686), a company registered in Nigeria and operating from Osogbo, Osun State, trading as Ìgbádùn Weekly ("Ìgbádùn", "we", "us", "our"). By registering an organiser account, publishing an event, listing paid ticket tiers, or connecting a payout account, you confirm that you are at least 18, that you have the authority to enter this Agreement, and that you accept its terms.
2. Event Authenticity & Anti-Fraud
Ìgbádùn exists to promote genuine lifestyle and cultural gatherings across Osun State. To protect attendees and the community:
You warrant that:
- All event details — date, venue, advertised acts/speakers, ticket inclusions — are true, accurate and confirmed.
- You have obtained the venue reservations, permissions and clearances your event requires.
You may not list phantom or deceptive events, ticket lotteries, events promoting illegal activity, or events you do not have the authority to host, or impersonate a venue, act or third party.
Where an event is found to be fraudulent, we may suspend or remove it, withhold or reverse funds, and — in cases of proven fraud — cooperate with the relevant authorities and with payment-network fraud processes as the law requires. We act proportionately and only where warranted.
3. Organiser Onboarding & Verification
We keep onboarding light. For paid events — particularly from organisers new to the platform — we may verify a few details before ticket sales open, usually quickly, and where needed we'll simply reach out by email to confirm them. For larger or higher-value events, we may ask for reasonable supporting information (such as proof of venue booking, talent confirmation, or business/identity verification) before publishing. Organisers with a track record of successful, dispute-free events may be able to publish immediately. If you'd like to talk through onboarding for a specific event, email events@igbadun.com.ng — we're happy to help.
4. Ticketing & Platform Fees
Ìgbádùn provides ticketing through our licensed payment partner Paystack, which supports multiple payment methods — debit/credit card, bank transfer, USSD and other channels Paystack enables — so your attendees aren't limited to card payments.
Fees are not fixed. Any platform service fee is agreed with you and clearly disclosed on your event's pricing before tickets go on sale, and shown to attendees at checkout. Fees may vary by event type, size, arrangement or over time; the applicable fee for your event is the one shown to you when you set it up, not a rate stated in this document.
Fee bearer options. When creating a paid event you choose who carries any applicable service fee:
- Organiser absorbs the fee — the attendee pays the face value, and the fee is netted from your payout.
- Fee passed to the attendee — the fee is added at checkout and you receive the full face value.
The exact amounts for either option are calculated and displayed to you and to the attendee before any payment is made.
Free events incur no platform service fee.
Processing fees applied by the payment provider to complete a transaction are non-refundable once a payment has been processed, because the processing has already been carried out.
5. Payout Timing & Settlement
Settlement of ticket funds to your connected Nigerian bank account is handled by Paystack. The settlement schedule — including whether funds are released on a rolling basis or after the event — is agreed with you during onboarding and may depend on your account, event type and risk profile; it is not a fixed timetable set by this document.
6. Cancellations, Postponements & Refunds
You are responsible for managing changes, cancellations and attendee refunds for your events:
- Full refund on cancellation. If an event is cancelled, postponed without an agreed new date within a reasonable period, moved to an unreasonable distance, or fails to take place, you must refund the full ticket face value to all ticket holders.
- Platform-issued refunds before payout. If an event is cancelled before funds have settled to you, we may refund attendees directly from the held ticket funds.
- After payout. If an event is cancelled or successfully disputed after funds have reached your account, you remain liable to repay Ìgbádùn and affected attendees promptly after we notify you.
7. Chargebacks & Clawback Rights
A chargeback happens when an attendee disputes a payment through their bank. You are financially responsible for chargebacks, reversals and related dispute fees (including any charged by the payment provider) arising from your events. If a chargeback or loss leaves a negative balance, you authorise us to recover it by: reversing or debiting funds via your connected payment account; offsetting it against your current or future ticket sales; invoicing you for prompt reimbursement; and/or pursuing lawful recovery. The specific amounts and any provider fees are those applied at the time, not values fixed here.
8. Attendee Data & Privacy (NDPA)
Under the Nigeria Data Protection Act 2023 (NDPA), when attendees register for your event you become an independent data controller of their registration data for that event, alongside Ìgbádùn's role as the platform controller. This means:
- You may use attendee names, phone numbers and email addresses only for admission, check-in and essential logistics for the specific event they booked.
- You must not sell, rent, or disclose attendee data to advertisers or third parties, or use it to market unrelated events without a lawful basis and the attendee's consent.
- You must keep exported guest lists secure and protected against loss or unauthorised access.
- You are responsible for your own NDPA compliance for how you use the data you receive.
See our Privacy Policy for how Ìgbádùn handles data and the roles involved.
9. Indemnification & Limitation of Liability
You agree to defend, indemnify and hold harmless Chop Life Technologies Ltd, Ìgbádùn Weekly and its directors, officers, employees, contractors and affiliates from any claims, liabilities, damages, losses, costs or fees (including reasonable legal fees and bank penalties) arising from: your breach of this Agreement or misrepresentation of an event; any cancellation, abandonment, postponement or safety incident at your event; any intellectual-property infringement in your event assets; any tax or levy on your ticket revenue; and any chargeback, refund demand or dispute connected to your event.
To the fullest extent permitted by law, Ìgbádùn is not liable for indirect or consequential losses, and our total liability arising from the platform is limited to the platform service fees we actually received from you for the event in question.
10. Governing Law & Contact
This Agreement is governed by the laws of the Federal Republic of Nigeria.
Legal & Support Contact
Operating Entity: Chop Life Technologies Ltd (RC 7383686)
Questions, Onboarding & Support: events@igbadun.com.ng
Data & Privacy Matters: compliance@igbadun.com.ng